For any information about your order you can contact us on [email protected]
Or call us on Tel. +356 2131 3282
Monday to Saturday
10.00 am to 6.00 pm
LOCAL DELIVERY- Malta and Gozo
- We will deliver the order to your chosen destination; may it be your home or office address within three working days.Most orders are delivered the next working day from placing order.Delivery will take place Monday to Friday between 10am and 5pm.
- DELIVERY is FREE when spending over €50. A fee of €5 delivery charge will incur if you are spending less than €50.
- The courier will contact you to arrange a delivery time to your home/office.
- PICK UP IN STORE. You can collect your order from our retail outlet at The Plaza shopping Centre, Sliema, Malta. We will notify you by e-mail once your order has been received at the shop. You will be able to collect your order within two days BUT we will try to have it ready on the next available working day.
- Delivery will be by Air Courier (FedEx) and delivered within three working days ( Monday to Friday). As soon as your order is picked up we will advise you and give you a tracking number.
- Within the EU DELIVERY is FREE when spending over €75. A fee of €15 delivery charge will incur if you are spending less than €75.
- For UK the DELIVERY is FREE when spending €100. A fee of €15 delivery charge will incur if you are spending less than €100.
- For countries further afield than Europe the freight charges is €25 standard charge, what ever amount you spend.
- The Air courier company will leave a note if you are not at home, so you could arrange a second delivery.
RETURNS- Local (Malta & Gozo) and International.
- Local( Malta & Gozo) – Returns will be accepted up to 14 days from date of delivery .
- International customers are entitled to 30 days from date of delivery.
Returns may be effected to:
Returns Webstore, TF Clothing Limited,
55/2, Vjal Sir Mikelangelo Refalo, Balzan, BZN1607, Malta
or by hand (Malta customers) to our shop in Sliema;
Junction, Level 3, The Plaza Shopping Centre, Bisazza Street, Sliema, Malta
- Refunds will be issued only for online purchases and strictly against presentation of original receipt. Returns with a gift receipt are eligible for credit notes and not refunds.
- When we receive your return, all goods will be inspected. Articles must be returned undamaged and must be in the same condition in which you received, original tags/labels attached.
- A refund of the returned goods will be made to the card used for the original purchase.Please allow six working days for a credit card refund to show on your credit card statement.
- For reasons of hygiene, underwear and earrings are strictly non-returnable.
- For INTERNATIONAL returns we recommend using a postal service that insures the value of your returned products or gives you a proof of posting.
- Gift Vouchers may be purchased online but cannot be used online at this time.
- Junction Gift Vouchers are valid for one year and cannot be re-issued.
- Gift Vouchers will be sent by registered post and it could be sent out directly to the third party. Please fill in the forward details at check out.
Junctionmalta.com is owned and operated by TF Clothing Limited.